Ecozone (UK) Ltd. Internet Privacy Policy for Yonderhome.com

Ecozone Ltd is committed to protecting your privacy and personal data. The privacy policy stated below informs our approach to privacy, how we intend to look after your data when captured via our online or offline channels, and your privacy rights.

  1. About

This document details the Privacy & Data Protection Policy of Ecozone Ltd.

This privacy policy is intended to address the Data Privacy & Protection of our prospect and customer data used for business activities.

  1. The policy

a) Where and how we store your information
We treat your data with respect. Your data is stored securely to prevent it from being used in an inappropriate manner, lost or altered, or inappropriately disclosed. We limit access to your data to only those internally who have vested business interest, or via external parties on instruction by ourselves with the appropriate confidentiality agreements in place.

b) How we use your data

Data we collect includes identity data, contact data, technical data, usage data, and marketing and communications data. This data is collected via direct interaction by the user, or via automated interactions by the user (such as through the website).

i.) Email marketing

Where email marketing is undertaken, all communications have an immediate unsubscribe option. We only send marketing emails to our customers and prospects who have signed up to receive these email communications.

We use tracking technologies in our marketing emails via custom URLs. These custom URLs help us to see if you have opened an email and how you have interacted with it.

ii.) Direct approaches

Our sales or marketing teams may contact previous customers and prospects from time to time directly from the database via email or telephone communications.

iii.) Online & social platforms & further email marketing

Our marketing teams may hold competitions, sampling opportunity and giveaways on social media platforms & via newsletters that are managed by Ecozone Ltd. When a user enters, this will require access to personal & identity data such as addresses and contact names that will enable us to fulfil the prize draw or sample for the winner/customer and have this sent to a physical address/location. By participating and responding with this personal information the individual is agreeing to making their identity known and available to Ecozone Ltd for that purpose. Any participant or individual that provides 3rd party data does so at their own risk and with agrees this was done with permission. Ecozone Ltd will not be held accountable for the processing of 3rd party data supplied by a user without verified permission.

c) Website

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

d) Basis for data processing

Our basis for processing your data is as follows:

  1. Execution of a contract with you or to take steps at your request prior to entering a contract with you.
  2. It is necessary for our legitimate interests, including to keep our records updated, to study how customers use our products and services, to develop our systems, and to inform our sales and marketing strategy.

We have attained consent; you have requested information from us or if you have provided us with your details for sales and marketing purposes

e) Data retention

Ecozone Ltd keeps your data for as long as required to fulfil the necessary business intensions. If you wish to delete the data we hold on you, we will delete this upon receipt of a hardcopy letter clearly stating your request.

f) Your rights to access and control your personal data

Customers and prospects have the right to request what data we hold about them. We intend to service these requests for information on 30 working days.

Customers and prospects can control the message they receive from us by immediately unsubscribing from email communications. Any verbal request to cease contact will be immediately actioned.

  1. Changes to this policy

We reserve the right to make changes to and amend this policy at any time.

  1. Complaints

The privacy and security of your data is a priority for us. Should you have cause for complaint we would hope to be able to resolve this for you.

In the first instance you should contact Ecozone Ltd who will aim to resolve any issues you have:

Ecozone Ltd
Barley Mow Centre,
10 Barley Mow Passage,
Chiswick,

  1. Disclaimers

General provisions
By using www.yonderhome.com, you agree to accept and comply with the terms of use laid out below which relate to this website managed by Ecozone (UK) Ltd.

Site Content
The text, images, data, trade names, domain names, brands, logos and other components of this site are protected by various intellectual property rights and trademarks and belong to Ecozone (UK) Ltd. or other parties. Information provided on or via this website may not be stored (except as necessary for viewing the website), reproduced, modified, made public, distributed or transmitted, sold, or otherwise conveyed to a third party without the prior written permission of Ecozone, nor may any rights in this regard be granted to a third party without such permission.

Improper use of the site
You agree, among other things:

  • not to make unlawful use of the information available
  • not to use the website in a manner that causes the website to become damaged, corrupted, interrupted or inaccessible, blocked, or otherwise less effective
  • not to use the website for transmission or posting of computer viruses, or for transmission or posting of illegal or unlawful material or material that is in any way unsuitable (including but not limited to material of a slanderous, libellous, obscene or threatening nature)
  • not to use the website in a manner that causes a violation of the rights of any natural person, legal person or association, including but not exclusively limited to the rights to privacy and intellectual property
  • not to use the website for posting or transmission of material for promotional or publicity purposes without requesting the prior permission of Ecozone (UK) Ltd. for such posting or transmission, except if such posting or transmission has been requested by the recipient.

Information on the website
Ecozone (UK) Ltd. does not accept responsibility for the reliability or accuracy of the information on this site. The information is provided in good faith, and without any form of guarantee whatsoever. Ecozone (UK) Ltd. also cannot be held liable for any viruses that may be present on the site despite precautionary measures that have been taken, and it refuses to accept any liability for any form of loss or damage that can be caused by such viruses. Ecozone (UK) Ltd. expressly reserves the right to alter the information on the site at any point in time.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be held responsible or liable for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy statement. You should exercise caution and look at the Privacy statement applicable to the website in question.

Further Information

Please use the contact details found under the Contact page if you require further information regarding the site or this Privacy Policy.